01
preliminary discussion
A preliminary discussion is held to clarify the situation and the institution must examine how implementation fits in with the culture of the institution. The possible alternatives must be discussed and decided upon.
02
introduction and operation
We help with preparation, planning, implementation and help with the introduction of software. We have a partner network with various solutions for this, whether standalone or in conjunction with an integrated management system. However, we can also provide the complete service. This means that the service can be guaranteed independently of your staff and infrastructure. We also provide independent advice on legal issues through a partner law firm specializing in the subject matter or use its services as an ombudsman.
03
integration
The system must not be used as a stand-alone system; the rules of use, processes, etc. must be integrated with the ISMS.
In addition, depending on requirements, the further use of the channel for mobile work reports on incidents and supply chain complaint processes will be implemented and integrated. A creative solution could also be to use the channel for the company suggestion system.
04
awareness training and optimization
In addition, the topic must be communicated to the target group in your awareness training as part of a sensitization training tailored to your company size and the group of participants. And it must be regularly checked for effectiveness and potential for improvement.
4 steps to
introduction
The proven process at a glance
I would be happy to work with Mr. Salvador and his team again on the next project. Thank you and all the best!
Andreas Freitag, BMW AG
My TISAX® audit went smoothly and was successful right from the start. We were able to demonstrate our information security in accordance with TISAX® and can now win new automotive customers.
Gaps in our preparation and testing were closed promptly and high-quality documents were delivered by Opexa. I can only recommend the team around Klaus Höllerer, Klaus Kilvinger and Thomas Salvador.
Dr. Samir Kadunic, MAASU GmbH
When reviewing customer requirements in the area of TISAX®, the company urgently needed advice. Thanks to the help of Opexa Advisory GmbH, we were able to meet our customer requirements and also achieve our goals with significant cost savings.
Opexa Advisory is the ideal partner due to its many years of automotive experience, project know-how and competent, efficient and uncomplicated support.
Herbert Schmidt, Dennemeyer & Co. GmbH
What our customers say
Frequently Asked Questions
Why should reporting be possible anonymously
Internal or external service?
Both solutions have advantages and disadvantages, the tasks are identical because they are regulated by law. However, according to experts, the external body has clear advantages: the case workers have experience, expertise and are well-trained, no risks of office gossip, no conflicts of interest, lower risks of publishing personal data, no investments in infrastructure or software, no internal fixed costs and no personnel expenses with training, representative arrangements and a faster ramp-up.
From the perspective of the person providing the information, anonymous reporting has a major advantage: the name is not made known, neither to the accused person nor generally within the company or the person processing the report.
As a result, the person reporting the incident avoids unpleasant encounters with the persons he believes have committed misconduct.
Also, no colleague will view the information as a denunciation and the person reporting will certainly not be subjected to reprisals; no one will harm him professionally or privately.
These are all important points that motivate the reporter to disclose grievances.
What effort is to be expected?
The effort depends largely on whether the institution wants to implement everything itself or outsource the service. The question of the multilingualism of the platform also plays a role. If external implementation is desired, the platform and the reporting channel for the institution must be adapted in any case, which can be done within a few days. Communication measures are necessary and the organization must be coordinated. The turnaround time on our side is on average just a few days.
Was kostet mich der Service?
Depending on the solution chosen, different costs apply. If the service is completely external, there are only one-off costs for onboarding (adaptation to the organization, setup) and ongoing operation (monthly fee). After that, costs only apply for reports; these scale with the number of reports and depend directly on the effort required for processing.
In any case, your facility will have fairly manageable expenses and the service can be operated efficiently and at limited costs.
Anyone who wanted to uncover abuses was previously at a legal disadvantage. But committed whistleblowers can breathe a sigh of relief, the new law provides security! Institutions must now introduce a whistleblower system to meet their legal obligations. They can use it to promote the company's error culture, act in accordance with the GDPR and also support the fight against corruption and other illegal activities. In order to make the service easy for those reporting, a solution tailored to the institution must be found, the introduction must be managed and everything must be integrated into the internal processes. There are a few things to consider here! The law allows for flexibility and the service can be offered internally or externally. We can help with preparation, decision-making and implementation or provide everything for you from a single source!
